Order/Shipping Info

PLEASE READ BEFORE ORDERING!
Product stock status is indicated in several ways. 
"IN STOCK" Status means the product is currently on my shelves.
Items listed as "OUT of Stock", "available" or "Backorder" are out of stock or in transit to Helilids and will ship within 5 business day.
 If the wait will be longer you will be notified.
Kontronik Products listed as "Limited Availability" may not be on my shelf but can be obtained in 1-2 days typically.

Backorders, excluding kits and electronics, may be cancelled by the customer at any time prior to shipping.

The above policy excludes canopies. 
 If you choose to back order a canopy please expect a wait time of 4-6 weeks.  This could be less depending on what is currently being process for us by our suppliers.
Please email admin@helilids.net for questions regarding OUT OF STOCK items.

Shipping
Orders ship Monday through Friday and occasionally on Saturday. Orders ship the NEXT business day if ordered before 5PM.
FREE Shipping DOES NOT apply to Canopy orders or orders containing canopies.

If you have an issues completing a sale or locating an item please EMAIL US.