Order/Shipping Info

The backordering of items is now an option.  
"IN STOCK" Status means the product is currently on my shelves.
Items listed as "available" or "Backorder" are out of stock or in transit to Helilids and will ship within 5 business day. If the wait will be longer you will be notified.
Kontonik Products listed as "Limited Availability" may not be on my shelf but can be obtained in 1-2 days typically.

Backorders excluding kits and electronics may be cancelled by the customer at any time prior to shipping.

On kit purchases that are currently not in stock you may choose "custom" payment methods at checkout.
Please enter your contact info and you will be contacted regarding time frame to ship and payment options.

The above policy excludes canopies. 
 If you choose to back order a canopy please expect a wait time of 4-6 weeks.  This could be less depending on what is currently being process for us by Fusuno.
Please email admin@helilids.net for questions regarding OUT OF STOCK items.

Orders ship Monday through Friday and occasionally on Saturday. Orders ship the NEXT business day if ordered before 7PM.

If you have an issues completing a sale or locating an item please contact me